What is the Owner Service Fee?

Our service fee is a nominal charge, amounting to 12% of the reservation total, which is applied when a booking is confirmed on our platform. This fee is designed to cover the cost of essential services that enhance your experience as a property owner and ensure the smooth operation of our platform.

How Does the Service Fee Benefit You?

24/7 Customer Support: One of the most significant advantages of our service fee is that it enables us to provide round-the-clock customer support to both property owners and guests. Our dedicated support team is here to assist you at any time, addressing queries, resolving issues, and ensuring that every booking is a seamless experience.

Platform Enhancements: We continuously invest in improving our platform's functionality and user experience. From regular updates and enhancements to advanced security measures, our service fee contributes to creating a robust and reliable platform for your listings.

Marketing and Promotion: Your property deserves the spotlight it needs to attract more guests. The service fee also goes towards marketing and promotion efforts that increase the visibility of your listing, helping you secure more bookings and achieve higher occupancy rates.

Trust and Credibility: By charging a service fee, we demonstrate our commitment to maintaining the integrity of our platform. Guests are more likely to trust a platform with transparent pricing, leading to increased bookings and a higher likelihood of repeat business.

Transparency and Fairness

We believe in full transparency when it comes to our service fee. It is only applied when a booking is confirmed, and the 12% charge is clearly communicated to owners. This ensures that you, as a property owner, are fully aware of the costs involved.

Maximizing Your Earnings

While the service fee contributes to the overall success of our platform, we understand that maximizing your earnings is a top priority. To do so, we constantly promote your listing so you can continue to achieve your desired revenue goals.

At Voiagio, our mission is to provide a reliable and profitable platform for property owners like you. The service fee is an essential component of our commitment to delivering outstanding service, 24/7 support, and ongoing platform improvements. We want to ensure that you get the most out of your experience with us, and the service fee helps us achieve that goal.